StepWise FAQs
- Instructions
- HealthKit Integration
- Today Widget
- Apple Watch App
- Alert: Device Not Supported
- Alert: Motion Activity Access Required
- Steps are not being recorded
- Data not appearing in HealthKit
- BMI continually writes to HealthKit
- Calories not apprearing in HealthKit immediately.
- History data is already populated
- Battery life
- History missing
- Can I display step count on icon?
- Tips
- MPH & KMPH
- Last 7 days incorrect after restore
- Backup
- Step Distance Wrong
- Does the information take up storage space?
StepWise can also measure individual trips using the Trip Computer.
Steps Tab Displays:-
• Current day step count
• Distance travelled
• Percentage of goal achieved.
• Visual goal progress indicator bar.
• Active time, average speed, approximate calories burned, approximate fat burned.
• Last 7 day step count
• Distance travelled
• Percentage of goal achieved.
• Visual goal progress bar.
• Active time, average speed, approximate calories burned, approximate fat burned.
• Trip step count
• Distance travelled.
• Active time, average speed, approximate calories burned, approximate fat burned.
• Press Start to start logging the steps taken on a specific journey. At the end of the journey, press Stop to stop recording steps. Press Reset to clear the trip computer.
• Note that the trip computer will automatically Stop 24 hours after starting. This is normal.
Sharing icon (top right of Steps screen):-
• Share your step information with friends.
History Tab Displays:-
• Historical step count for each day
• Distance travelled
• Percentage of goal achieved.
• Visual goal progress indicator bar.
• Active time, average speed, approximate calories burned, approximate fat burned.
• History data is available for the last year.
Settings (Top left icon):-
• Set your daily step target
• Choose Miles or Kilometres display
• Set your height.
• Set your weight (used for calories and fat burn).
• Choose whether you want to display calories.
• Choose whether you want to display fat burn.
Today Widget:-
• Quickly view todays steps, distance and goal.
• Quickly view trip counter, start, stop, reset.
HealthKit:-
• StepWise will populate calorie data on a daily basis.
• Stepwise will update Weight, Height and BMI in HealthKit.
Note: Whilst based on individual settings, distance, calories and fat burn information is approximate.
Stepwise will update Weight, Height and BMI in HealthKit as they are updated in StepWise.
StepWise will also read in any height and weight set in HealthKit upon initial load.
The Apple Watch App allows you to view your steps and progress.
Leaving a tip enables a trip counter button in the Apple Watch App.
If you are using any other model, StepWise will not work.
Please enable StepWise in: Settings > Privacy > Motion Activity And then re launch StepWise.
Alternatively, if steps still fail to be counted, please try the following to reboot your iPhone, as iOS itself may be failing to count the steps, and StepWise reads the information directly from iOS.
Whilst the device is on, and the home screen is showing:-
Press and hold both the Power button and the Home button. Keep both buttons pressed whilst the screen goes blank. When the Apple logo appears, release both buttons.
Then try again.
Check that StepWise can access your motion data. Go to Settings > Privacy > Motion & Fitness, and ensure StepWise is ON.
This can be configured in Settings > Privacy > Health > StepWise. All settings should be on.
StepWise writes calories to HealthKit the following day.
This can be configured in Settings > Privacy > Health > StepWise. All settings should be on.
Please do ensure that StepWise is run at least once every 7 days to ensure all data is both computed and written.
Upon first install of StepWise, if this data is available, StepWise will use it to get you up and running.
StepWise does not use GPS or other high drain functions.
If you notice a reduction in battery life, please consider if you have installed any other apps that may use GPS or similar, as it is likely to be these causing an issue.
If StepWise is not run for a period of more than 7 days, you may experience a gap in the history data.
Please run StepWise at least once every week.
If you find StepWise helpful, please consider supporting its continued development and support by leaving a tip.
Any tip made will also remove advertising from the app on this device.
Note that tips are not transferable between devices, and can be left more than once. If you are changing device, please ensure you backup the original device and restore to the new device.
For accurate step distance in iOS 8 and above, please ensure that “Motion Calibration and Distance” in “Settings > Privacy > Location Services > System Services is switched on and try again.
Alternatively, you can use manual distance tracking. Tap the gear icon at the top left in StepWise Turn Auto Stride Length OFF Ensure your height is set correctly Set you gender
The height automatically estimates your stride. If you need to increase or decrease stride length, adjust your height.
It is worth noting that when walking on a treadmill, the distance travelled can be erroneous. This is usually due to the motion calibration and distance, and is caused because the device doesn’t actually move anywhere. Setting to manual as above may help, although again, when walking on a treadmill, stride length tends to differ, so results may still not be 100%.
If you need further help, please contact us via the contact option within the app. This will include data which helps us when answering your question.Thanks.